Techblog: Ernie Newman Subscribe to RSS Feed
Health needs re-engineering from the top down (or bottom up?)
Health IT is often seen as an area of tech that has underperformed versus potential. Health IT consultant Ernie Newman takes a look at the health sector, what went wrong, and what could be done to sort it out.
According to Ernie, the health system is broken in so many ways. It is trapped in a 1980s service delivery model, way too complex for a country with 4.5 million people, underfunded, and riddled with waste. Silos abound. Inefficiency, with wasted opportunity, is endemic. The customer interface to health services hasn't changed for a century.
So why does large scale modernisation elude health services? Here's his considered view.