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End of an error for once great Dot Com giant in New Zealand

Paul Brislen. 11 May 2017, 1:58 pm

While it might seem like a throw back to an earlier age, the Xtra email account remains one of New Zealand's most popular, despite a series of technical stumbles over the past few years that have seen users cut off from their email.

But now Spark hopes to have fixed the problems, primarily by firing its provider, Yahoo! and brining control of the email domain back to New Zealand.

In a written statement, Jason Paris, CEO of Spark Home Mobile and Business, says, "We're really happy to be celebrating this milestone: we're officially off the Yahoo platform and Xtra Mail is now hosted at home here in New Zealand."

Yahoo! bore the brunt of user anger with several outages that appeared to lie at the feet of the once-mighty internet giant. 

In the middle of 2016, Spark decided to end the relationship and give management of the Xtra domain to local company SMX.

"From an overall perspective, the migration project went well. We've moved more than 800,000 email accounts containing 1.4 billion messages, safely and securely, in the timeline we originally committed to. This has been one of the biggest IT migration projects in New Zealand's history," says Paris

The relationship with Yahoo! has been a rocky one with customers' accounts being hacked, outages affecting large portions of the customer base for extended periods of time and a distinct lack of accountability from the US-based company. Yahoo's controversial CEO has resigned/been terminated but will leave the company with a golden handshake worth US$186 million according to news reports

The company will be absorbed by US telco giant Verizon in June.


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